Welcome to our comprehensive Airbnb and serviced accommodation management service, where we offer new and existing hosts a hands-free solution to maximize their returns. Our team of experienced professionals takes care of every aspect of managing your property, from listing creation and guest communication to pricing optimization, booking management, housekeeping, maintenance, and more.
We have a simple 5 step booking process which our guest follow. This simple process provides a easy and hassle free booking service.
We prioritize the security and well-being of your property. We understand that protecting your property from unwanted guests is of utmost importance. That's why we have a stringent guest screening process in place for each booking to ensure that only respectful guests are given access to stay.
Whether it's helping with booking inquiries, providing information about local attractions, or addressing any concerns that may arise during a guest's stay, our customer service team is ready to go above and beyond to ensure guest satisfaction.
We assess each property and consider various options such as key safes and smart locks to determine the most suitable check-in procedure. Our goal is to provide a straightforward and secure process that allows guests to access the property easily and safely upon arrival.
We provide comprehensive welcome packs for guests which provides information such as:
1. Property details - how to access the property.
2. House rules - to ensure they aware of the T&C's they have signed up to.
3. Local area information - Local restaurants, takeaways, tourist attractions, shops and more.
4. Instructions for amenities - Wi-Fi details , parking details, heating systems and more.
5. Check out instructions - What is required when they checkout of the property.
Pictures are what sell your property! that's why its vital to have the best images which show off your property's true potential. We can help arrange a professional photographer to ensure your property is look its best!
We are fully compliant to operate serviced accommodation properties. We are registered and regulated with the ICO & Property Ombudsman. We can also help you fulfil your landlord duties such as gas and electrical certificates as required. We will always ensure your property is compliant with the latest legislation and your property is safe for guests.
Not sure what's needed in your SA property for your guests to experience a home from home experience? No problem! we can decorate and furnish your property to ensure it stands out above the rest. This makes for a truly hands off approach to SA.
We will list your property on all major online travel agents such as Airbnb and Booking.com. We also have access to corporate booking sites such Comfy workers and Silverdoor. In addition to 3rd party websites, we will market your property on our own direct booking website to cut down costs on 3rd party commissions. We will ensure the listings are linked with our channel manager and write all descriptions to ensure we captivate guests and drive interest to your property.
We use dynamic pricing software which monitors supply and demand to adjust your properties prices. This ensures your prices are always adjusted to be competitive whilst also ensuring your not missing out on additional profits when there's soaring demand.
We have a great network of professional cleaning teams which are trained specifically in serviced accommodation. They manage the clean and change over of all linen to ensure you don't get any bad reviews.
The proeprty is checked after stay for any maintencce issues. The issues get reported and we work with trusted trades to ensure any issues get resolved.
We take damage deposits to ensure your property is protected should something go wrong. We also have rigorous T&C's which the guests sign up to ensure you are always protected. We can also provide noise monitoring devices and security cameras should you want additional security.
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